Last Updated: August 2026

This Refund Policy explains the conditions under which refunds may be requested for purchases made through ACapital (“Company,” “we,” “our,” or “us”).
By purchasing any product or service from ACapital, you acknowledge that you have read and agreed to this Refund Policy.

1. General Policy
Customer satisfaction is important to us.
If you are not satisfied with your purchase, you may request a refund in accordance with the terms described below.
Refund requests are reviewed individually and processed according to this Refund Policy.
All refunds are issued to the original payment method whenever possible.

2. Membership Subscriptions
Membership subscriptions include access to educational content, digital resources, educational communities, webinars, educational market analysis, and other subscription benefits described on the applicable product page.
Customers may request a full refund within ten (10) calendar days from the date of the initial Membership purchase.
After the ten-day refund period has expired, Membership purchases become non-refundable.

3. Become a Master Educational Programs
Become a Master is a structured educational program delivered through digital materials, video lessons, live sessions, and related educational resources.
Customers may request a refund within fourteen (14) calendar days from the initial purchase date.
Refund requests submitted after fourteen (14) calendar days are generally not eligible for a refund unless required by applicable law.

4. Subscription Renewals
Recurring subscription renewals are generally non-refundable once the renewal payment has been successfully processed.
Customers are responsible for cancelling automatic renewal before the next billing cycle if they no longer wish to continue their subscription.
Cancelling a subscription prevents future charges but does not automatically generate a refund for payments already processed.

5. Promotional Offers
Products purchased during promotional campaigns, special discounts, seasonal sales, or limited-time offers remain eligible for refunds only within the applicable refund period described in this Policy, unless otherwise stated during checkout.

6. How to Request a Refund
To request a refund, please contact our support team.
Your request should include:

• Full name
• Email address used for the purchase
• Order number (if available)
• Date of purchase
• Brief reason for the refund request

Support Contact:
Email: support@acapital.pro
Telegram: https://t.me/AextraCapital

7. Refund Processing
Approved refunds are generally processed within 5–10 business days.
Actual processing times may vary depending on your payment provider or financial institution.
ACapital is not responsible for delays caused by payment processors or banks.

8. Non-Refundable Items
Unless otherwise required by applicable law, refunds are generally not available for:

• subscription renewals processed after the renewal date;
• purchases made outside the applicable refund period;
• fees charged by financial institutions or payment providers;
• taxes or governmental charges where applicable.

9. Chargebacks
If you experience any issue with your purchase, we encourage you to contact our support team before initiating a chargeback through your payment provider.
Most issues can be resolved quickly without the need for formal payment disputes.
Submitting a fraudulent or abusive chargeback after receiving access to purchased Services may result in suspension or permanent termination of your ACapital account, subject to applicable law.

10. Fraud Prevention
To protect our customers and maintain the integrity of our platform, ACapital reserves the right to refuse refund requests where there is reasonable evidence of:

• payment fraud;
• abuse of the refund policy;
• multiple refund requests for similar purchases;
• unauthorized use of payment methods;
• violation of the Terms of Service.

11. Changes to This Policy
We may update this Refund Policy from time to time.
The latest version will always be published on our website.
Any changes apply only to purchases made after the updated version becomes effective unless otherwise required by law.

12. Contact Information
If you have any questions regarding this Refund Policy, please contact us:

ACapital
Website: https://acapital.pro
Email: support@acapital.pro
Telegram: https://t.me/AextraCapital

Effective Date

This Refund Policy is effective as of August 1, 2026.